Privacy Policy

This Privacy Policy sets out the ways in which we collect, use and disclose information in connection with the operation of the Platform, including personal information about you, Platform users, visitors and representatives. This Privacy Policy also applies to use of the Platform via your mobile device. Other lcotiv services are governed by separate Privacy Policies, please refer to the applicable Privacy Policy to those services.
If you are a registered member of the Platform, and either you are from a place outside mainland China, Hong Kong, Macau; or you access and use the Platform from any of the Relevant Jurisdictions.
If you are a Buyer, we will ask you to provide:
1. contact information including: name; address; phone number; email address;
2. purchase and/or payment information including: credit card or similar payment information that you intend to purchase with; billing and delivery address;
3. information about your purchases including: the goods purchased and how many;
4. information about and/or to support complaints made in connection with the Platform or goods and/or services purchased via the Platform;
5. ID (such as a passport) for identification verification in certain circumstances, when you apply for after-sales services.
Platform buying and browsing activities, for these purposes we will automatically collect information from your device. In some jurisdictions, including countries in the European Economic Area and the UK, this information may be considered as personal information under applicable data protection laws. Specifically this collected information may include addresses, device type, device identification numbers, browser type, broad geographic location (e.g. country or city-level location), browsing patterns and how you have interacted with our Platform and the goods and services available on it. In addition, we gather information about the Platform and visitors to the Platform, including browser software, operating system, software and hardware attributes, pages viewed, number of sessions and visitors. Some of this information may be collected using cookies and similar tracking technology. Where we are required by applicable law, we will seek your prior consent to the collection of information using cookies and similar tracking technologies. We also may derive or collect inferences about you based on your buying and browsing activity information and other information we have collected about you.